Description
Unified Communications (UC) — a concept that takes work communication between the company’s employees to a new level with efficient and quick information sharing and less time and money spent on business trips, meetings, and long-distance phone calls. Unlike miscellaneous loosely related communication tools like telephone, e-mail and messengers, this one is a unified solution combining all advantages of the communication methods into a single, safe, and reliable tool being under the customer’s complete control.
Unified communications include:
- Shared address book
- Instant messaging
- Voice calls and video calls
- Audio and video conferences
- Mass web-conferences that can be recorded for further publication.
- Voicemail, answering machine, and email management with voice
- User online status indication
- Shared access, in-app collaboration
- Interaction with external systems—those of other companies, as well as public services such as AOL/ICQ, MSN Live, Yahoo! Messenger, and Google Talk
Benefits for Business:
- Savings on telephone calls owing to VoIP
- Features for secretaries—flexible telephone call management, call delegation, automated attendant
- Call-centre functionality—incoming call distribution
- Mobile access
- Access from a variety of platforms and devices—PCs, regular phones, smartphones
- Integration office applications
Completed projects:
- Unified communications system setup
- Setup of unified corporate communication environment tying together different communication channels: VoIP, WAN channels, video calls, email, and instant message
Our partners and competencies: