Description
SI BIS Workplace administration service includes:
- PC administration, account management
- Operating system (OS) setup and configuration for best performance
- OS diagnostics and troubleshooting
- Software installation with further support and updates
- Installation, relocation, addition and modification of workstations.
- Management of basic IT service
- Maintenance of mobile workstations
- Regular preventive maintenance of workplaces
- In-house hardware repairs or arrangement of those at a dedicated service centre
- Remote and/or on-site troubleshooting
- 24-hour technical support
Benefits for Business:
- Lower capital expenses on support and maintenance
- Simple and transparent cost budgeting mechanism for IT infrastructure support.
- Optional pilot project for feasibility assessment
- Unified responsibility and document management centre
We guarantee:
- Transparent and flexible pricing
- Strict adherence to SLA
- Regular reporting on incidents
- Confidentiality
- Support of services per the customer’s schedule
- One-stop service for your all needs