Description

SI BIS Workplace administration service includes:

  • PC administration, account management
  • Operating system (OS) setup and configuration for best performance
  • OS diagnostics and troubleshooting
  • Software installation with further support and updates
  • Installation, relocation, addition and modification of workstations.
  • Management of basic IT service
  • Maintenance of mobile workstations
  • Regular preventive maintenance of workplaces
  • In-house hardware repairs or arrangement of those at a dedicated service centre
  • Remote and/or on-site troubleshooting
  • 24-hour technical support

Benefits for Business:

  • Lower capital expenses on support and maintenance
  • Simple and transparent cost budgeting mechanism for IT infrastructure support.
  • Optional pilot project for feasibility assessment
  • Unified responsibility and document management centre

We guarantee:

  • Transparent and flexible pricing
  • Strict adherence to SLA
  • Regular reporting on incidents
  • Confidentiality
  • Support of services per the customer’s schedule
  • One-stop service for your all needs