Description
SI BIS carries out any repairs and other types of work at the customer’s request as a part of its technical support services:
- 24/7 hardware maintenance and repairs, warranty and post-warranty support
- Hardware rental—DSS switches, FC HBA adapters, IBM/HDS DSS, IBM tape libraries
- Hardware installation and connection
- Arrangement and implementation of live migrations and updates, with no downtime for customer’s business
- On-site consultations with the customer’s experts during the activities and those by phone/email, personnel training
- Complete relevant reports on the works performed
Benefits for Business:
- Rented hardware implies no initial investments and no costs for hardware usage and upgrades
- In case of repairs, the total cost of hardware becomes lower in view of prolonged service life